| Customer
Service, welcomes you to its online information
system which provides information regarding your service
and support. Since Florida Multi-Media provides Triple-Play
Services, we have combined all service and support to
one location. To gain access to certain information,
menus will change dynamically depending on the type
of service being supplied. Our site automatically detects
what services are being provided to your location. If
you have any questions, please feel free to contact
our Customer Service Team at any of our numbers listed. |
 |
| |
| Tampa: 813-691-3333
| Orlando: 407-359-3030
| Tallahassee: 850-518-3333
|
| |
|
Florida Multi-Media
has 24/ 7 days a week services, these can be used
in case of an outage or any emergencies, please just
dial the number listed above and listen to the options. |
|
| Business
Hours :: |
| E-Mail
us by Departments (click
below) |
|
Billing & Other Information can be found by logging
into FMM's Portal system, this system is available for
all customers that signed up for services on-line. For VoicePath Telephone Service or Residential Services. |
| |
Customer Service / Billing Information
8:30 AM - 5:30 PM EST (Mon-Fri)
Network Technical Team
24/7 at (813) 691-3333
(Always a live person for New Service Issues)
Major Holidays:
- Reg. Business Hours (Closed)
- Emergency Call Center (Open)
|
| |
| Emergency Call Center :: |
| |
Florida Multi-Media has an emergency on-call staff during
non-business hours. During these hours you can speak
to a live representative that will take your information
and contact On-Call technical team. See Phone list above. |
| |